1. Scope
This policy explains how Rootline Live handles information provided through this website and through venue inquiries. It applies to visitors, clients, venue partners, and people who contact us about event planning.
2. Information we receive
When you submit an inquiry, we may receive your name, email address, phone number, message, preferred dates, event requirements, and information you choose to include. Our hosting provider may record technical information such as IP address, browser type, requested pages, and access time.
3. How we use information
We use information to respond to questions, compare venue options, coordinate availability discussions, improve site reliability, prevent misuse, and maintain business records. We do not use inquiry details to make medical, credit, or eligibility decisions.
4. Local storage
The catalog may store followed venue IDs, cart quantities, theme preference, and cookie-banner preference in your browser's local storage. This information stays on your device and can be removed through browser settings or the relevant site controls.
5. Sharing and retention
We may share relevant inquiry details with a venue partner when needed to answer an availability or planning request. We do not sell personal information. We retain correspondence only as long as reasonably necessary for communication, legal obligations, dispute resolution, and business administration.
6. Your choices
You may ask us to access, correct, or delete personal information we hold, subject to lawful recordkeeping requirements. Contact [email protected] with enough detail for us to identify your request.
7. Contact
Questions about this policy can be sent to [email protected] or +1 (415) 555-0186. This website is published for the project domain concertroot.click, while Rootline Live remains the brand name.